1. How will you react when confronted with these individual patient situations? Do these situations provoke feelings of anxiety and discomfort? Are you able to assess what is going on within yourself as well as within the patient?
2. Do you have strategies to use to gain clarification of a puzzling situation, and to enhance both your own and your patientís understanding?
3. Are you able to support and help patients to understand that they are impacted by the same factors as you, regarding cultural differences in beliefs, expectations, and behaviors?

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